Page 1 of 1

Tolerance time Hertz

Posted: Fri Dec 27, 2019 4:35 am
by Mustang70
I experienced recently a tolerance time of 60 minutes at Hertz when having been a little late for returning the car. Such a rather long time beyond the agreed return time seems to be unusual. What do you think?

Re: Tolerance time Hertz

Posted: Fri Dec 27, 2019 4:43 am
by Southpole
1 Hour is unusal from my point of view. I.e. Sixt accepts 30 minutes delay only.

Re: Tolerance time Hertz

Posted: Fri Dec 27, 2019 7:41 am
by Miamivice
A long tolerance time might be an important criteria for the selection of a car rental company.

Re: Tolerance time Hertz

Posted: Sat Dec 28, 2019 11:12 am
by Cobra11
Standard practice is 30 min as far as I know.

Re: Tolerance time Hertz

Posted: Sun Dec 29, 2019 5:49 am
by Sportal
Cobra11 wrote:
Sat Dec 28, 2019 11:12 am
Standard practice is 30 min as far as I know.
Not at all car rental companies. Valid for Sixt.

Re: Tolerance time Hertz

Posted: Mon Dec 30, 2019 6:08 am
by roadmappy
I think the tolerance time is also a question of discussion with the relevant RSA. These guys have a certain flexibilty if they want.