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National Car Rental Reservation

Posted: Sat Mar 28, 2020 5:30 am
by Chevy
from time to time I`ve experienced problems when booking online at National. Just befor the check out it occurs a problem which does finally not allow a reservation. The customer service hotline could not explain the issue. Do you guys have any explanation?

Re: National Car Rental Reservation

Posted: Sat Mar 28, 2020 5:53 am
by Eldorado
Frequently such failures occur due to internet connection problems. Did you @Chevy already ask your provider if there are probably any technical issues?

Re: National Car Rental Reservation

Posted: Mon Mar 30, 2020 4:39 am
by Chevy
In the meantime I did @Eldorado . Obviously there are no technical issues with the provider. I still think that there is a problem with the National website. let`s hope that it`s a temporarly issue only. I will repat to che it during the next days.

Re: National Car Rental Reservation

Posted: Mon Mar 30, 2020 7:15 am
by Postman
I`ve never experienced such a problem when bokking at National. I think something must go wrong in the network or computer of @Chevy . Otherwise National would surely launch any corrective action immediatelly. They would loose business if there would be such a problem in general.

Re: National Car Rental Reservation

Posted: Mon Mar 30, 2020 10:36 am
by Routing_
Exactly @Postman. If there is a system failure at National you can be assured that this would be solved immediatelly.

Re: National Car Rental Reservation

Posted: Tue Mar 31, 2020 8:09 am
by carfinder
An alternative for booking is by phone in case there is an interruption of the website due to whatever reason. ;)