National Car Rental Reservation

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Chevy
Posts: 16
Joined: Thu Dec 19, 2019 10:59 am

National Car Rental Reservation

Post by Chevy » Sat Mar 28, 2020 5:30 am

from time to time I`ve experienced problems when booking online at National. Just befor the check out it occurs a problem which does finally not allow a reservation. The customer service hotline could not explain the issue. Do you guys have any explanation?

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Eldorado
Posts: 15
Joined: Thu Dec 19, 2019 11:02 am

Post by Eldorado » Sat Mar 28, 2020 5:53 am

Frequently such failures occur due to internet connection problems. Did you @Chevy already ask your provider if there are probably any technical issues?

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Chevy
Posts: 16
Joined: Thu Dec 19, 2019 10:59 am

Post by Chevy » Mon Mar 30, 2020 4:39 am

In the meantime I did @Eldorado . Obviously there are no technical issues with the provider. I still think that there is a problem with the National website. let`s hope that it`s a temporarly issue only. I will repat to che it during the next days.

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Postman
Posts: 34
Joined: Sat Jan 11, 2020 1:57 pm

Post by Postman » Mon Mar 30, 2020 7:15 am

I`ve never experienced such a problem when bokking at National. I think something must go wrong in the network or computer of @Chevy . Otherwise National would surely launch any corrective action immediatelly. They would loose business if there would be such a problem in general.

Routing_
Posts: 5
Joined: Mon Mar 23, 2020 2:51 pm

Post by Routing_ » Mon Mar 30, 2020 10:36 am

Exactly @Postman. If there is a system failure at National you can be assured that this would be solved immediatelly.

carfinder
Posts: 14
Joined: Thu Dec 12, 2019 4:49 am

Post by carfinder » Tue Mar 31, 2020 8:09 am

An alternative for booking is by phone in case there is an interruption of the website due to whatever reason. ;)

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