Alamo Letter from Damage Control Dept

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Charley
Posts: 1
Joined: Sat Dec 14, 2019 10:43 am

Alamo Letter from Damage Control Dept

Post by Charley » Sat Jan 04, 2020 2:59 am

Hi all,

I had a car from Alamo recently and just picked up a letter from the Alamo Vehicle Damage Control Dept. For sure I have returned the car without a scratch and I am more than confident that I haven't damaged it.

In this letter there are basically no details included except various vehicle ID numbers. Alamo requests to complete a form about the damages.

Being honest I have no intention of responding. However do I risk to being billed or pursued?
Anyone has any experience for such an issue? Can Alamo shed some light on this for me?

Thank in advance.

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Bentley
Posts: 347
Joined: Sat Dec 07, 2019 7:15 am

Post by Bentley » Sat Jan 04, 2020 3:22 am

I suggest not to wait. Send Alamo a short note that the car was not damaged at time of return. As proof add the protocol which you have received at car rental return @Charley . :D

Grandprix
Posts: 15
Joined: Mon Dec 16, 2019 10:55 am

Post by Grandprix » Sat Jan 04, 2020 4:12 am

I support the opinion of @Bentey. Waiting only is never an option. Alamo will for sure open a case if there is no reaction.

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