Hi all,
I had a car from Alamo recently and just picked up a letter from the Alamo Vehicle Damage Control Dept. For sure I have returned the car without a scratch and I am more than confident that I haven't damaged it.
In this letter there are basically no details included except various vehicle ID numbers. Alamo requests to complete a form about the damages.
Being honest I have no intention of responding. However do I risk to being billed or pursued?
Anyone has any experience for such an issue? Can Alamo shed some light on this for me?
Thank in advance.
Alamo Letter from Damage Control Dept
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Bentley
- Posts: 435
- Joined: Sat Dec 07, 2019 7:15 am
I suggest not to wait. Send Alamo a short note that the car was not damaged at time of return. As proof add the protocol which you have received at car rental return @Charley . 
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Grandprix
- Posts: 16
- Joined: Mon Dec 16, 2019 10:55 am
I support the opinion of @Bentey. Waiting only is never an option. Alamo will for sure open a case if there is no reaction.